Privacy Policy
This privacy policy aims to inform users of the website careconcierge.fr about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR).
Data Controller
The controller of personal data is:
CARE PROPERTIES MANAGEMENT & ADVISORY (trading as Care Concierge and Care Properties)
French simplified joint-stock company (SAS) with share capital of €5,000 — Annecy Trade and Companies Register B 893 974 501
Registered office: 275 Avenue des Alpages, 74310 Les Houches, France
Represented by Sacha Cousin, President
Email: contact@careconcierge.fr
Personal data collected
The website may collect the following personal data:
- First and last name
- Email address
- Phone number
- Information provided through the contact or appointment booking form
This data is collected when users complete a contact or appointment booking form, or when they contact Care Concierge by phone or via WhatsApp.
Purpose of data collection
The personal data collected is used exclusively for the following purposes:
- Responding to user enquiries
- Organising appointments or discussions with property owners
- Managing requests related to property management services
Personal data is never sold or shared for commercial purposes.
Third-party tools and services
Forms
Website forms are managed using Forminator. Data submitted through these forms is transmitted directly to Care Concierge and is not used for any purpose other than processing the request.
Google Analytics
The website uses Google Analytics to analyse website traffic and usage. Google Analytics uses cookies that collect anonymous information such as pages visited, visit duration, and device type.
Google Ads
The website uses Google Ads conversion tracking to measure the effectiveness of advertising campaigns. These tools may use cookies to analyse user behaviour after clicking on an advertisement.
Google Tag Manager
Google Tag Manager is used to manage tracking tags on the website. Google Tag Manager does not collect personal data itself.
The website provides a contact button via WhatsApp. When users choose to contact Care Concierge through WhatsApp, communications are subject to WhatsApp’s own privacy policy.
Cookies
The website uses cookies to improve user experience and analyse website traffic. Cookies may be placed by Care Concierge or by third-party services such as Google.
Users can configure their browser settings to refuse cookies or to be informed when cookies are used.
Data retention period
Personal data is retained only for as long as necessary to process requests and for a reasonable period in accordance with legal obligations.
User rights
In accordance with the GDPR, users have the following rights:
- Right of access to their data
- Right to rectification
- Right to erasure
- Right to object to processing
- Right to restriction of processing
To exercise these rights, users may contact Care Concierge at: contact@careconcierge.fr
Data security
Care Concierge implements appropriate technical and organisational measures to ensure the security and confidentiality of personal data.
Applicable law
This privacy policy is governed by French law. In the event of a dispute, French courts shall have exclusive jurisdiction.
