Let’s talk
A question about managing your property, a stay already under way, a job application — at Care Concierge it all arrives here. We answer every day, 9am to 5pm, in French, English, Spanish and Arabic.
Reply in 24–48 h
No obligation
Four languages
Seven days, 9–5
Every owner enquiry gets a personal, free, no-obligation study based on how the properties we actually manage in this valley perform.
Head office · 275 avenue des Alpages
Three ways to reach us
Fastest
The same number for both. It is the most direct route, and the one our guests use most.
For paperwork
For anything that needs an attachment: a survey, photos, a service charge statement, a mandate.
For owners
Thirty minutes, at one of our offices, at your property or by video, to talk about your place with nothing to sign.
You are
You own a place in the valley and you want to know what it could earn. Start with the estimate: free, costed, and built from comparable properties we genuinely manage.
Estimate my rental income
You are staying in a property we manage, or you are about to. For anything urgent during your stay, call or message on WhatsApp — that is handled first, including outside office hours.
Message us on WhatsApp
We hire all year round: housekeeping, maintenance, guest relations, marketing. Accommodation and a vehicle come with the seasonal housekeeping roles. The application form lives on the jobs page.
See open roles
Request a meeting
A few fields is enough. We come back to you within 24 to 48 hours to fix a time. Nothing to commit to, and no automated chasing.
Something urgent during a stay? Do not use this form — call or message WhatsApp on +33 7 66 79 73 64 and it gets handled first.
What happens next
01
We talk about what you want, then we come and see the property to judge its real potential — location, beds, condition, what is in it.
02
An income projection built from comparable properties among the 250+ we manage in this valley, with the commission and exactly what it covers, in plain terms.
03
Professional photographs, listings on ten platforms, a direct booking site, dynamic pricing, linen and housekeeping. Allow up to two weeks.
04
Bookings, guests, maintenance, tourist tax, payouts between the 15th and the 20th of each month, and an owner login so you can check anything whenever you like.
Where we are
We describe each address as it actually is. Driving to a door that turns out to be a linen store is a bad first impression, and an avoidable one.
Open daily, 9am–5pm
275 avenue des Alpages
74310 Les Houches
Our registered office and the base for the upper valley: Les Houches, Chamonix, Argentière and Servoz. Owner meetings, the operations desk and management all sit here.
Open daily, 9am–5pm
33 quai de Warens
74700 Sallanches
Our second office, covering Sallanches, Passy, Combloux and the lower valley. It is also home to Swixim Immo, so a conversation that starts about letting and ends about selling does not have to change address.
Staffed, by arrangement
336 route du Palais des Sports
74120 Megève
A shared space rather than a shopfront: our Megève linen stock and the key collection point, with someone on site. Megève, Cordon and Praz-sur-Arly are serviced from here. Let us know before you come.
We come to you
No public counter
Saint-Gervais-les-Bains & Le Fayet
We manage a great many properties in Saint-Gervais and Le Fayet, with no premises open to the public. Meetings happen at your property or at Les Houches, whichever suits you.
All four locations answer on the same WhatsApp number during the day, and an on-call phone takes over outside office hours for guests already staying in a property we manage.
Before you write
4.7 out of 5 across 276 Google reviews on our main profile, and more than 300 across all our valley profiles. We reply to every one, including the critical ones — you will see those too.
Common questions
Within 24 to 48 hours for anything sent through the form or by email. On WhatsApp and by phone we answer the same day, 9am to 5pm, seven days a week. Anything urgent about a stay already under way is handled first, including outside those hours.
French, English, Spanish and Arabic. A large part of our team is Argentinian, so Spanish is spoken here daily rather than merely advertised on a website. Write in whichever language comes most naturally to you.
Yes, with nothing expected in return. We visit the property, compare it with similar homes we actually manage in the same commune, and give you a costed projection. There is nothing to sign to get it, and we do sometimes advise against short-term letting when the numbers do not justify it.
Do not use this form — call or message WhatsApp on +33 7 66 79 73 64. A failed boiler or a door that will not open cannot wait for an email round trip. We have an in-house maintenance team and an on-call phone outside office hours.
At Les Houches and Sallanches, yes: both are open 9am to 5pm, seven days a week. At Megève, tell us first — it is a shared working space that holds linen and keys, not a reception. At Saint-Gervais we have no premises at all: we come to you.
The mandate runs for twelve months and renews. Either side can end it with thirty days’ written notice, and you have fourteen days to withdraw after signing.
What matters is what leaving actually costs, so here it is plainly. If your calendar is empty, nothing. If guests are already booked when you give notice, cancelling or rehousing them costs money — that money goes to the platforms and to those guests, not to us, and on a last-minute cancellation it can reach 70% of the booking. We charge €40 an hour for the work of unwinding it.
Which is why our advice to any owner thinking about leaving is the same one we would give a friend: give notice between seasons, in April or October, when nothing is on the books. Then it costs you nothing and it costs your guests nothing.
We have never held on to an owner who wanted to go, and we do not intend to start.
No, deliberately. We cover Chamonix to Megève: Argentière, Les Houches, Servoz, Saint-Gervais, Le Fayet, Passy, Sallanches, Combloux, Cordon and Praz-sur-Arly. A property further out we could not serve the way we serve these — a housekeeping team on the spot and someone who can be there within the hour is what makes the difference.
One last thing
The estimate is free, so is the visit, and nobody will ring you ten times. If the numbers do not support short-term letting, we will say so — it is more useful to you, and it saves us both a difficult season.
Care Properties Management & Advisory · SAS, share capital €5,000 · RCS Annecy B 893 974 501 · professional licence CPI 7401 2021 000 000 012 · financial guarantee SO.CA.F €1,000,000.
